Our teams

A Structure Built for Excellence

NOMINATED INDIVIDUAL
Susan Newman

Our founder, Sue, ensures our support is safe, effective, and caring. She qualified as an SEN in 1981 and an RMN in 1997, developing her skills to provide specialised care for those often overlooked.

Managing Director
Rebecca Newman-Smith

Rebecca has overall responsibility for providing direction and support to the rest of the team. Making available the resources for new initiatives, training and development opportunities and identifying new ways of working to provide even better care.

Registered manager
Emma Donovan

Emma joined Ashton Care more than 20 years ago in 2001. Since then, she has gained a wealth of diverse knowledge and experience. Having worked in all services developing her flexible, person centred, and proactive problem-solving skills Emma later qualified as a Registered Nurse (RMN).

Operations Manager
Emily Barton

A former Care Assistant and Registered Manager within Ashton Care Emily has vast experience of the challenges and opportunities that service users face. This means she is exceptionally well placed to guide on initiatives and support the organisations approach to continuous quality improvement.

Registered Manager
Chloe Isted

Chloe joined our team in 2015 as a Care Assistant and quickly rose to Deputy Manager at one of our sister homes. She is now registered Manager of both Ashton Manor and Ashbury Care Home. Chloe has a real dedication to her role and supporting the needs of service users and staff alike. Chloe is always thinking outside the box and will implement new initiatives within her service and share her success with the other managers for their services.

Registered Manager
Rachel Bennett

Rachel has been working at our Domiciliary Care agency since 2011. She has risen through the ranks as Senior Care Assistant, then Deputy Manager and is now the Registered Manager. Rachel has a talent for identifying opportunities to grow and improve our support packages. She has a long record of evidencing the skills and determination to lead her team to ensure that the service users receive the best outcomes and achieve their goals.

Deputy Manager
Amy Harbinson

Amy is a compassionate, caring and empathetic Deputy Manager who provides consistent support to the Registered Manager. In February 2025 she completed her Registered Nursing Associate qualification. Amy always puts the service users and their desired outcomes at the heart of all she does.

Office Co-Ordinator
Cassandra Merkel

Cassandra is a very organised and methodical person. She has used these skills to support our domiciliary care agency to implement positive changes for both the service users and the staff. She has an enigmatic passion for helping both clients and staff alike, wanting the best for everyone she engages with.

Payroll and Finance
Malik Ahmed

Malik Joined our team in 2023 and has supported Rebecca to streamline our financial procedures and make these more efficient. His skills allow the business to prioritise spending to make sure we reinvest into our care and support packages to provide the best service possible to you or your loved one.

Ready to Give Your Loved One the Best Care?
Compassionate, professional, and personalised care, because you deserve the best.