About Us

What Makes Us Different

We are a small, family run business. We get to know you and your loved ones so that we can provide care that is suited to you. We will do whatever is in our power to make your care personalised and right for you. We don’t have a one-size-fits-all-approach or place any unnecessary restrictions in place. We love working with our service users, finding out what makes them tick and bringing them as much happiness and comfort as we can.


Our Values

Coming from a mental health and nursing background, our priority is and always will be on providing excellent, personalised care. When someone joins us, they become part of our home and part of our family too. We take the time to get to know you and what’s important to you.


Our History

Ashton Care was founded by our wonderful owner and Director, Sue Newman, in 1986. Sue was working as a mental health nurse in a hospital and wanted to help those she cared for regain some of their independence and return to a more personal home environment. She took out loans and re-mortgaged her home to make that dream a possibility.
So why ‘Ashton Care’? When Sue opened her first home, most people looked for care using the phone book. Sue had always liked the name Ashton and as it was near the beginning of the phone book, it seemed like a good fit.


Our Structure

As a business, we try to work in the way that makes the most sense. At the top of our decision tree is our director, Sue Newman. Next, each of our services has a manager. They, along with a general office manager, make up the Management Team. The Management Team meet regularly to discuss challenges, new ideas, new learnings and ways in which the business can continue trying to provide excellent care.
Each service has a deputy manager and senior carers. Each service user has a key worker to help promote the individual’s interests. All of our homes have Activities Coordinators, who arrange activities and excursions, trained cooks who will serve three nutritious and tasty meals a day. We have cleaners and laundry assistants to allow our carers to focus on giving the best care. We also have a full time Maintenance employee and, once the Coronavirus pandemic has passed, we hope to employ a Minibus Driver and continue our popular trips out.