Excellence Recognised Across Our Care Services
CQC Ratings & Inspections
Transparency You Can Trust
The Care Quality Commission (CQC) is the independent regulator of health and social care in England. They inspect all care services to ensure they meet fundamental standards of quality and safety.
At Ashton Care Group, we're proud that all our homes and our domiciliary care service hold CQC 'Good' ratings - a testament to our consistent standards, professional care delivery, and commitment to continuous improvement.
We believe in complete transparency. Below you'll find our current CQC ratings, links to full inspection reports, and explanations of what these ratings mean for you and your family.
What CQC Ratings Mean:
Understanding the Rating System CQC Ratings Mean:
The CQC rates care services across five key questions:
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Safe: Are people protected from abuse and avoidable harm?
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Effective: Does the care, treatment and support achieve good outcomes?
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Caring: Do staff involve and treat people with compassion, kindness, dignity and respect?
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Responsive: Are services organised so they meet people's needs?
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Well-led: Does the leadership, management and governance assure high-quality, person-centred care?
Overall ratings range from:
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Outstanding
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Good ← All Ashton Care services
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Requires Improvement
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Inadequate
Ashton Manor Care Home
Overall Rating: Good
Ashbury Care Home
Overall Rating: Good
Abbots Lawn Nursing Home
Overall Rating: Good
Ashton's Home Care
Overall Rating: Good
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Safe: Good
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Effective: Good
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Caring: Good
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Responsive: Outstanding
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Well-led: Good
What 'Good' Means for Your Care:
Consistent Quality Across All Services
A 'Good' CQC rating means:
✓ Safe practices that protect residents from harm
✓ Effective care that achieves positive outcomes
✓ Caring staff who treat people with dignity and respect
✓ Responsive services that meet individual needs
✓ Strong leadership ensuring high-quality, person-centred care
Most importantly, it means independent inspectors have verified that we deliver the quality care we promise.
Maintaining Excellence Every Day
CQC inspections assess us at a specific point in time, but our commitment to quality is constant:
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Daily quality checks across all services
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Regular staff training and supervision
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Continuous improvement based on feedback
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Proactive compliance with all regulations
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Transparent communication with families and residents
Our Commitment to Excellence:
Continuous Improvement, Lasting Quality
Awards recognise past achievements, but we're focused on future excellence. Our commitment includes:
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Ongoing staff training and professional development
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Investment in facilities and care innovations
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Regular quality audits and improvement initiatives
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Listening to feedback from residents, families and staff
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Maintaining CQC 'Good' ratings across all services
Experience our award-winning care for yourself.
Call 01243 838223 to arrange a visit or discuss your care needs.
What 'Good' Means for Your Care:
Consistent Quality Across All Services
A 'Good' CQC rating means:
✓ Safe practices that protect residents from harm
✓ Effective care that achieves positive outcomes
✓ Caring staff who treat people with dignity and respect
✓ Responsive services that meet individual needs
✓ Strong leadership ensuring high-quality, person-centred care
Most importantly, it means independent inspectors have verified that we deliver the quality care we promise.
Maintaining Excellence Every Day
CQC inspections assess us at a specific point in time, but our commitment to quality is constant:
-
Daily quality checks across all services
-
Regular staff training and supervision
-
Continuous improvement based on feedback
-
Proactive compliance with all regulations
-
Transparent communication with families and residents
Questions About Our CQC Ratings?
If you have questions about our CQC ratings, what they mean, or any aspect of our inspection reports, we're always happy to discuss them openly.
Call 01243 838223 or email mail@ashtoncare.co.uk
Our Commitment to Excellence:
Continuous Improvement, Lasting Quality
Awards recognise past achievements, but we're focused on future excellence. Our commitment includes:
-
Ongoing staff training and professional development
-
Investment in facilities and care innovations
-
Regular quality audits and improvement initiatives
-
Listening to feedback from residents, families and staff
-
Maintaining CQC 'Good' ratings across all services
If you have questions about our CQC ratings, what they mean, or any aspect of our inspection reports, we're always happy to discuss them openly.
Call 01243 838223 or email mail@ashtoncare.co.uk